Circles of Care
Improving the hospital experience by empowering the patient's social network
Interviews: the hospital experience
"You have your right to have your little things… the hospital can’t cut your life completely. That’s awful”.
“I think it depends on where people are at, in the course of their illness. In the beginning it was really tiring to even read a newspaper”.
We have conducted orpen ended interviewes with eight people, from diferent nationalities and various hospitalization experiences.
We also conducted interviews in Ivrea's local hospital, with doctors and nurses.
Here are some insights from these interviewes:1. Hospital Experiences
Polarizing experiences kept coming up. With the bad hospital experience came a good hospital experience. The differences in the experiences lay in the little things. The friendliness of the staff played an important role in this judgment.
2. Small things make big difference
3. Loss of Individuality and identity
“The hospital is not about you… Looses that individual aspect which you need so much when you are sick.” (Silvia)
“They don’t accept that you are a human being with your personality, with your hobbies, with your little things…they put your mind away” (Maria)
4. Loneliness and Fear